Start with an at-home assessment by a qualified expert, followed by a personalised plan to help you prioritise improvements that suit your home and budget.
A healthy home is one where the conditions indoors support your family’s health, comfort and wellbeing.
Comfortable warmth
Effective heating and insulation to help keep cold and draughts under control.
Cool in summer
Shading, ventilation and cooling to help manage excess heat.
Cleaner air
Good ventilation and fewer indoor pollution sources.
Moisture under control
Managing humidity and addressing the causes of damp and mould.
01
Assess
An at-home assessment carried out by a qualified retrofit assessor in line with the assessment requirements of PAS 2035. You’ll get a clearer picture of how your home performs, what needs attention and where improvements could make a difference.
Our aim is to serve you and your family, so we start by understanding your concerns, household routines and how you use different rooms, before we can assess the followig areas:
Construction and condition
How your home is built, its insulation, windows and doors, and defects that could affect improvements.
Energy performance and existing systems
Heating, hot water, lighting and controls, with information gathered to estimate energy use and running costs.
Ventilation
Existing fans, vents and other ventilation arrangements, and whether they are working effectively.
Indoor air quality
Potential sources of indoor pollution and practical ways to reduce exposure.
Damp, condensation and mould
Evidence of moisture problems or leaks, and repairs or further investigation that may be needed.
Your household
Who lives in your home, how you use it and any particular needs.
Suitability for improvements
Heritage or planning restrictions, site conditions and environmental risks, including overheating.
Before leaving, your expert talks you through the main findings, explains what they mean for your home and answers your questions.
02
Plan
Receive personalised recommendations based on your home, lifestyle and budget, with estimated costs and benefits to help you decide where to start.
A personalised report with clear next steps
Your report brings the assessment findings together, including:
You’ll understand what needs attention, why it matters and which changes to consider first.
Interactive tool to compare your options
Use our interactive planning tool to compare improvements and explore how different combinations could work for your home, lifestyle and budget.
Consider individual changes or a combination of improvements, with estimated costs and benefits to help you decide where to start.
Illustrative example. Your options will depend on what we find in your home.
03
Improve
Choose our help or your own installer. We’ll explain what we can deliver or where we can recommend a vetted partner, with no obligation to buy through us.
Home health improvements
Boilers, heat pumps and radiators
Explore boiler repairs or replacement, heat pumps, and radiator servicing to improve heating performance
Insulation and draught-proofing
Identify where insulation and draught-proofing could help retain warmth and reduce heat loss
Shading and air conditioning
Explore shading and suitable air conditioning options to help manage excess heat and keep rooms comfortable in warmer weather
Ventilation and extraction
Explore ventilation and extraction upgrades or maintenance to help fresh air circulate and remove stale, moist air
Damp repairs and mould treatment
Guidance to address leaks and water entering the building, treating mould and repairing affected materials
Solar panels and home batteries
Explore solar panels, battery storage and tariff options suited to your household’s energy needs
Smart home technology
Explore smart heating controls and sensors to help understand, monitor, and manage heating and home conditions
Your plan explains
Which improvements to prioritise
Where we can support installation
When a vetted partner or specialist help is needed
Early access
Apply for early access by completing a short questionnaire about your home and priorities.
Signing up is free. You’re registering your interest, not booking an assessment or committing to a purchase.
Answers to common questions about the assessment and early access.
A qualified retrofit assessor visits your home and looks at how it is built, heated, ventilated and used. It follows PAS 2035, the UK standard for improving existing homes. You get a clearer picture of what needs attention and where improvements could help.
Healthy home, happy family
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